Privacy Policy

How CRICZO AUCTION collects and uses data

M/s. Athive Technologies Private Limited and our associates/partners/successors/permitted assignees ("CRICZO AUCTION", "we", "us" and "our") are fully committed to respecting your privacy and protecting it through this privacy policy ("Policy"). Reference to "you" refers to the users of the CRICZO AUCTION Platform, whether or not you access the services available on the Platform or complete a transaction ("Users").

This Policy sets out:

The CRICZO AUCTION website and mobile application are jointly referred to as the "Platform".

By using this Platform and providing Information or SPDI, you agree to the terms of this Policy. If you do not agree, please do not use the Platform.

I. Definitions

1. Account – refers to the account created by Users to access and participate in the Platform via mobile OTP login.

2. Non-personal Identification Information – includes browser name, device type, operating system, internet provider, IP address and similar technical data.

3. Personal Identification Information – includes name, phone number, email address and other details provided by Users.

Personal Identification Information and Non-personal Identification Information together are referred to as "Information".

4. Sensitive Personal Data or Information (SPDI) includes:

5. Third-Party – any entity other than you or us.

II. Collection of Personal Information

a) Platform Usage

To create an Account, Users must provide mobile number for OTP verification. Additional details like name, email, age, gender or address may also be collected.

We may also collect Information from profile activity, auction participation, preferences, feedback and communications on the Platform.

We may collect location data (GPS) to improve services. This can be disabled from device settings.

We may monitor in-app communication to prevent misuse and resolve disputes.

b) Third-Party Accounts (Future)

Users may be able to register using Google, Facebook or similar services in the future.

c) Cookies

Cookies help improve experience and provide better services. You may disable them in browser settings.

d) SPDI Collection

Payment-related data is processed securely by third-party payment gateways. We do not store such data.

III. Use of Personal Information

We may use your Information to:

We may contact you via SMS, email, or app notifications for service-related updates.

IV. Sharing of Personal Information

General Disclosure

We do not sell or rent your data.

Legal Requirements

We may disclose information if required by law.

Service Providers

We may share data with vendors such as payment gateways, analytics providers and hosting services.

With Consent

We may share data if you give explicit consent.

V. Security

We use reasonable security measures to protect your data. However, no system is completely secure.

VI. Updating, Deleting and Amending Information

Users may update or delete their data via account settings or by contacting us, subject to legal requirements.

VII. Third-Party Links

The Platform may include links to third-party websites. We are not responsible for their policies.

VIII. Amendments

We may update this Policy at any time. Continued use means acceptance of changes.

IX. Third-Party Policies

Certain data may be shared with third-party providers for services like fraud prevention and payments.

X. Jurisdiction

In case of any disputes arising out of or relating to the use of the Platform, the same shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat, India.

XI. Contact Us

Athive Technologies Private Limited

Email: criczoauction@gmail.com